E-scooters and e-cycles are all about freedom, fun and frolic! So grab your helmet and go have a baller time on 2 wheels.

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Frequently Asked Questions
  • Is it safe for my kids to ride these e-scooters and e-cycles?

    Certainly! Depending on your child's age, height, and cycling experience, they will certainly be adept at riding our e-cycles and e-scooters. Even kids as young as 10-12 years of age can ride our products if they have the sufficient cycling skills and appropriate supervision and guidance from their parents. Our first priority is the safety of your child to ensure your little one is comfortable and capable of handling the e-cycle before letting them ride.

  • How do I maintain the e-cycles and e-scooters?

    Regular maintenance is essential to keeping your products in top notch condition. This includes cleaning and lubricating the chain, checking tyre pressure, inspecting brakes, and ensuring all components are tightened and functioning properly. Periodic professional tune-ups are also recommended.

  • Are there any specific traffic rules for electric cycle riders?

    Traffic rules are the silent script of the road! Electric cycle riders follow the same rules as regular cyclists and other vehicles on the road. Just remember, knowing the local traffic regulations keeps the trip running smoothly. PS - Always wear your helmet and enjoy cruising on the open roads!

  • How long does it take to charge an electric cycle battery fully?

    EMotorad’s electric cycles come with removable batteries that are as easily rechargeable, just like your smartphone. It takes around 4-5 hours on average for a full charge and this is enough to keep you going for a while.

  • What is the lifespan on the battery of an electric cycle, and is it replaceable?

    Battery life is the marathon runner of the electric world! Your battery will last you for several hundred charge cycles. Also, as our batteries are external it makes it so much easier to replace over time. EMotorad’s electric cycles have the provision for you to swap out the battery easily so that your adventures never end!

  • Do you need a licence to ride an e-cycle in India?

    E-cycles fall under a low-speed electric vehicle category (LSEV’s) and so by that demarcation they are exempt from requiring a driving licence in India. They do not fall under the jurisdiction of requiring any vehicle registration. Electric bicycles in India follow a regulation of operating on power less than 250W, with the maximum speed of 25 kmph; and so you would not need to showcase a driving licence to ride an e-cycle.

  • Do electric cycles require insurance?

    Your electric cycles do not need insurance per se, but you can choose to get a third party insurance done at your own volition; if that is something you feel like doing.

  • What should I do if I am facing issues with my product?

    Customer feedback and resolutions are of utmost importance to us. For any problems, please contact the EM customer service number at 8956248161 or email us at – [email protected] and rest assured that we will sort out your concerns seamlessly.